J. Croyle & Associates, Inc. offers a personalized and professional service to our clients seeking to hire employees. We take the time to specifically understand the needs of our client and take every step to fulfill those needs. Our client base ranges from small businesses to Fortune 500 firms. We carefully screen and research to find quality candidates in the Pittsburgh and surrounding areas. We thoroughly discuss their qualifications and work history before candidates are presented to clients. J. Croyle & Associates, Inc. does not just provide “jobs” for our applicants, we strive to put them in a long lasting and rewarding career.

The entire recruiting staff works together to provide individualized service to every client and to fill the position in the most efficient and effective way with the candidate best qualified for the position.

By using J. Croyle & Associates, Inc., your company will save time and money in performing the critical function of finding excellent employees. This is done by gaining access, through J. Croyle & Associates, Inc’s network, to the widest array of qualified candidates for current and projected job openings.

JCA will consult with your company to create necessary job descriptions for any openings you may have at no charge. JCA will also discuss with you what the average starting salaries are for each position desired. With your permission we would like to visit your company to provide you with more detailed information of the services that JCA offers. This will also allow JCA to identify your culture and what type of employee is best for your company.

• Executive Secretary

  • Meeting and greeting clients • Filing • Sorting and distributing mail • Operating multi line phone system • Faxing • Copying • Shorthand • Typing accuracy and proficiency • Inter office correspondence

  • Making travel arrangements • Creating reports • Proofreading • Personal assistant • Maintaining calendar • Emailing • Drafting letters and documents • Typing

• Customer Service • Tracking incoming calls
  • Addressing client concerns
  • Handling frequently asked questions
  • Document call detail
  • Make updates to operating system
  • Speaking directly with clients
  • Verifying orders
  • Produce documents, reports, and emails if necessary
  • Researching account discrepancies
• Office Assistant • Typing
  • Meeting and greeting clients
  • Filing
  • Sorting and distributing mail
  • Operating multi line phone system
  • Faxing
  • Copying
  • Shorthand
  • Typing accuracy and proficiency
  • Inter office correspondence
• Receptionist/Secretary • Typing accuracy and proficiency
  • Meeting and greeting clients
  • Filing
  • Sorting and distributing mail
  • Operating multi line phone system
  • Faxing
  • Copying
  • Shorthand
  • Typing accuracy and proficiency
  • Inter office correspondence
  • Printing, copying, and binding of documents
  • Creating packages and manuals
  • Calendar keeping
  • Scheduling appointments
  • Dictaphone (if necessary)
• File Clerk • Set up and maintain file systems
  • Cross filing
  • Operating office machines
  • Electronic file management
  • Logging files in and out
  • Report preparation
  • Tickler systems
  • Data entry
• Accounts Payable/Accounts Receivable • Processing of invoicing and billing
  • Generating reports
  • Collections
  • Client contact
  • Matching receipts and purchase orders to invoices
  • Handling cash payments
  • Filing
  • Posting payments to correct system
  • Marking outstanding invoices paid
  • Handling of accounts and receivables
  • Billing

• Temporary When a candidate will not become a permanent employee with your company. Your company chooses to strictly take on an employee temporarily with no possibility of that employee going permanent with your company.
• Temporary to Permanent Often times clients will want to temp an employee for a certain amount of time before they choose to take on that employee permanently. This is where you would have the employee on JCA’s payroll for a specified period of time before you are able to take the employee permanent.
• Permanent Where JCA conducts a search for a candidate that your company chooses as a permanent employee. At no time will they be an employee of JCA.

• Background Checks
• Credit Checks
• Drug Screenings
• Social Security Verifications

• Bi weekly payroll
• W2 at year end
• New Hire Reporting
• Completion of W4 and I9 forms
• Payroll taxes and withholdings (such as child support, etc)
• All necessary taxes to be withheld such as: Federal, State, Medicare, Unemployment, and Social Security
• All necessary insurances paid (Workers Compensations, General Liability)

When the employee accepts the position to work for your company, we schedule a pre-employment conference and counsel them on starting a new job. This includes what is appropriate and inappropriate in the workplace, professional appearance and demeanor. We provide them with a copy of the “Do’s and Don’ts” so they may refer to it at any time. Also, we monitor the attendance of the employees weekly and will counsel them if they are missing work.